The Ministry of Tourism welcomed the first groups of pilgrims arriving in Makkah and Madinah, organising reception events reflecting Saudi hospitality and the Kingdom’s commitment to serving pilgrims.

Reception ceremonies were held across several hospitality facilities and included cultural and heritage elements that highlight traditions associated with welcoming pilgrims, contributing to an organised arrival experience.

It reaffirmed its commitment to coordinating with relevant entities and the private sector to improve accommodation services across hotels and other hospitality facilities, with a focus on efficiency and comfort.

The ministry stressed that it will enforce compliance with regulations, noting that inspection teams will intensify field visits to monitor service quality and address violations.

Pilgrims were encouraged to contact the Unified Tourism Center (930) for inquiries, feedback, or complaints.